Get Your Official ESA Letter Online with Therapists.

Step 1: After you authorize payment, one of our customer service representatives will email you within 24 hours. They will guide you through the booking process for an ESA consultation. This email will include HIPPA disclosure forms for you to sign, which will give us permission to share your health information with our therapists and other providers we work with. The email will also include consent to telehealth and terms of service forms that explain how we work and what services are available.
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Step 2: After you have submitted your personal details, we will be sending you a link to book your first appointment with one of our experts!

Step 3: At the end of your session, your therapist will announce whether or not you qualify for an ESA letter. If you do, you will receive an Emotional Support Animal letter within 24 hours!

When you take our quiz, we use the information that you have provided in order to match you with a therapist that has experience with your specific needs and can meet your requirements.

Additionally, if you are unhappy with the service you received in a face-to-face consultation we offer a 100% money back guarantee. This means that if you do not qualify for an FHA letter after your consultation or your landlord does not accept it after filing a complaint with HUD that we will refund 100% of your purchase.

We have experience with every kind of ESA situation - dogs, cats and other pets. If your situation is specific in ways beyond those specifically mentioned above, there's a good chance we can help you with taking care of it. And if we can't help then we'll refund your money 100%. We consider this part of our commitment to not only meeting but exceeding client expectations.

Emotional Support Animal (ESA) letters are properly documented and therefore formally recognized by the Department of Transportation, which acknowledges that all Service Animals fall under ADA guidelines, and consequently must be allowed onto public transportation whether it be trains, buses or airplanes, with their owners. These letters are fully compliant with Air Carrier Access Act (ACAA) regulations.

We employ trained, licensed and professionally certified mental health professionals who have been vetted and are able to write a submitted ESA letter for your anxiety certification. Because of the nature of our business, we take it very seriously in regard to security. Our website is also HIPAA compliant, ensuring your confidentiality and privacy.

Licensed and Trusted Health Professional in your state - Our licensed mental health professionals are recommended based on the needs of your family. We take time to evaluate their credentials and qualifications, ensuring that they have passed board exams and can competently assist with your situation.

Phone Consultation - Our professionals will reach out to you and arrange a convenient time for them to discuss the details of what we can do to help. We want to learn as much about your situation as possible and let you know how our services can best assist you.

ESA Certificates - The ESA Certificate is issued directly from a physician licensed and registered in the state you are ordering a prescription for and includes their license information, signature and contact information. This certificate will be either literally signed by the issuing physician or include an original, digital scan of their professional signature as it appears on their medical license.

PawAdviser is always here to help! If things do not work out the way we planned with your landlord, please don’t hesitate in getting in touch with our customer support team. We're sure we can figure things out together :)

If for some reason your landlord does not take the letter into consideration we offer 100% refund. We know how important it is to you, so if you're unhappy with our service, please let us know so we can find an amicable solution.